Rigid Research Bangladesh  has been providing full service social and marketing research for clients with comprehensive customer satisfaction measurements in following areas:

# Consumer Loyalty Test (CLT)
# Center Location Test (CLT)
# Consumer Product Test (CPT)
# Retail Census
# Focus Group Discussion (FGD)
# Mystery Shopping
# Consumer Satisfaction Measurement & Management (CSMM)
# Retail Audit
# Product Post Launch Monitoring (PLM)
# In-depth Interview
# Performance Audit
# Opinion pool

Qualitative Research Interview : conducted by professional, qualified experts based on standardized open ended and general structured questionnaires.
•Face to Face
•Focus Group
•Internal focus group recruiting
•Dedicated personal for over phone survey
•25 seats with complete sets
•Around 50 trained callers
•Call monitoring
•Accurate data preparation
•Data conversion
•Data coding & punching